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Code Editor : README.md
Live helper chat ============== It's an open-source powered application, which brings simplicity and usability in one place. With live helper chat you can bring live support on your site for free. http://livehelperchat.com. [](https://apps.apple.com/us/app/id1530399116) [](https://play.google.com/store/apps/details?id=com.livehelperchat.chat) [](https://marketplace.digitalocean.com/apps/live-helper-chat/?refcode=09c74421e3c2&utm_campaign=Referral_Invite&utm_medium=Referral_Program&utm_source=CopyPaste) [](https://codemagic.io/apps/5f50c50be2db272d7690ae45/5f50c50be2db272d7690ae44/latest_build) ## Need help? * Documentation - https://doc.livehelperchat.com * Forum/Discussions - https://github.com/LiveHelperChat/livehelperchat/discussions * Chat (Discord) https://discord.gg/YsZXQVh * [Laravel version of Live Helper Chat](https://github.com/LiveHelperChat/livehelperchat_laravel) ## Demo http://livehelperchat.com/demo-12c.html ## Integrations * [Mobile app](https://github.com/LiveHelperChat/lhc_messenger) flutter * [Agora - Voice & Video & ScreenShare](https://doc.livehelperchat.com/docs/voice-video-screenshare) powered by [agora](https://www.agora.io/en/), paid * [Jitsi - Voice & Video & ScreenShare](https://doc.livehelperchat.com/docs/integrating/jitsi) powered by [jitsi](https://jitsi.org/), Free out of the box integration * [Rest API](https://api.livehelperchat.com) * [Bot](https://doc.livehelperchat.com/docs/how-to-use-bot) with possibility to integrate any third party AI * [Telegram](https://github.com/LiveHelperChat/telegram) * [Rasa](https://doc.livehelperchat.com/docs/bot/rasa-integration) * [Mattermost](https://github.com/LiveHelperChat/mattermost) * [Facebook messenger](https://github.com/LiveHelperChat/fbmessenger) * [Facebook WhatsApp](https://github.com/LiveHelperChat/fbmessenger#whatsapp-configuration) * [Google Business Message](https://github.com/LiveHelperChat/GoogleBusinessMessage) * [Insult detection](https://github.com/LiveHelperChat/lhcinsult) powered by [DeepPavlov.ai](https://demo.deeppavlov.ai/#/en/insult) and [NudeNet](https://github.com/notAI-tech/NudeNet) * [SMS, WhatsApp](https://github.com/LiveHelperChat/twilio) (Twilio based) * [WhatsApp](https://doc.livehelperchat.com/docs/integrating/whatsapp) open-wa based. * [Elasticsearch](https://github.com/LiveHelperChat/elasticsearch) get statistic for millions of chats in seconds * [Node.js](https://github.com/LiveHelperChat/NodeJS-Helper) * [Docker](https://github.com/LiveHelperChat/docker-standalone) * [Background worker for heavy tasks](https://github.com/LiveHelperChat/lhc-php-resque) offload Rest API calls * Integrate any [third party Rest API](https://doc.livehelperchat.com/docs/bot/rest-api) * [Google Authentication](https://github.com/LiveHelperChat/lhcgoogleauth) login using Google account * [2FA](https://github.com/LiveHelperChat/2fa) `Authenticator` mobile app support * [Amazon S3](https://github.com/LiveHelperChat/amazon-s3) scale infinitely by storing app files in the cloud * [Desktop app](https://github.com/LiveHelperChat/electron) written with electron * [Sentiment analysis using DeepPavlov](https://github.com/LiveHelperChat/sentiment) * [Shopify integration](https://github.com/LiveHelperChat/pluginshopify) * [MessageBird integration](https://doc.livehelperchat.com/docs/integrating/messagebird-whatsapp/) * [CloudTalk integration](https://doc.livehelperchat.com/docs/integrating/cloudtalk/) * [Chat API integration](https://doc.livehelperchat.com/docs/integrating/chat-api-com/) ## Quick development guide * After app is installed disable cache and enable debug output. * https://github.com/LiveHelperChat/livehelperchat/blob/master/lhc_web/settings/settings.ini.default.php#L13-L16 * Change the following values to ``` * debug_output => true * templatecache => false * templatecompile => false * modulecompile => false ``` * To compile JS from lhc_web folder execute. This will compile main JS and old widget javascript files. * `npm install && gulp` * To compile new widget V2 * There is two apps [wrapper](https://github.com/LiveHelperChat/livehelperchat/tree/master/lhc_web/design/defaulttheme/widget/wrapper) and [widget](https://github.com/LiveHelperChat/livehelperchat/tree/master/lhc_web/design/defaulttheme/widget/react-app) * `cd lhc_web/design/defaulttheme/widget/wrapper && npm install && npm run build` * `cd lhc_web/design/defaulttheme/widget/react-app && npm install && npm run build && npm run build-ie` * To recompile back office React APP (Left toolbar, Group Chat etc...) * `cd lhc_web/design/defaulttheme/js/admin && npm run build` * Recompile static JS/CSS files. This is required if you change core JS files. It also avoids missing CSS/JS files if more than one server is used. * `php cron.php -s site_admin -c cron/util/generate_css -p 1 && gulp js-static` * ORM - https://doc.livehelperchat.com/docs/development/orm * Common classes - https://doc.livehelperchat.com/docs/development/common-classes * To recompile everything at once * `cd lhc_web/ && ./deploy.sh` ## Extensions https://github.com/LiveHelperChat ## Translations contribution https://explore.transifex.com/remigijus-kiminas/live-helper-chat/ ## Folders structure * Directories content: * lhc_web - WEB application folder. ## Features Few main features * [Bot](https://doc.livehelperchat.com/docs/how-to-use-bot) with possibility to integrate any third party AI * XMPP support for notifications about new chats. (IPhone, IPad, Android, Blackberry, GTalk etc...) * Chrome extension * Repeatable sound notifications * Work hours * See what user see with screenshot feature * Drag & Drop widgets, minimize/maximize widgets * Multiple chats same time * See what users are typing before they send a message * Multiple operators * Send delayed canned messages as it was real user typing * Chats archive * Priority queue * Chats statistic generation, top chats * Resume chat after user closed chat * All chats in single window with tabs interface, tabs are remembered before they are closed * Chat transcript print * Chat transcript send by mail * Site widget * Page embed mode for live support script or widget mode, or standard mode. * Multilanguage * Chats transfering * Departments * Files upload * Chat search * Automatic transfers between departments * Option to generate JS for different departments * Option to prefill form fields. * Option to add custom form fields. It can be either user variables or hidden fields. Usefull if you are integrating with third party system and want to pass user_id for example. * Cronjobs * Callbacks * Closed chat callback * Unanswered chat callback * Asynchronous status loading, not blocking site javascript. * XML, JSON export module * Option to send transcript to users e-mail * SMTP support * HTTPS support * No third parties cookies dependency * Previous users chats * Online users tracking, including geo detection * GEO detection using three different sources * Option to configure start chat fields * Sounds on pending chats and new messages * Google chrome notifications on pending messages. * Browser title blinking then there is pending message. * Option to limit pro active chat invitation messages based on pending chats. * Option to configure frequency for pro active chat invitation message. You can set after how many hours for the same user invitation message should be shown again. * Users blocking * Top performance with enabled cache * Windows, Linux and Mac native applications. * Advanced embed code generation with numerous options of includable code. * Template override system * Module override system * Support for custom extensions * Changeable footer and header content * Option to send messges to anonymous site visitors, * Canned messages * Informing then operator or user is typing. * Option to see what user is typing before he sends a message * Canned messages for desktop client * Voting module * FAQ module * Online users map * Pro active chat invitatio * Remember me functionality * Total pageviews tracking * Total pageviews including previous visits tracking * Visits tracking, how many times user has been on your page. * Time spent on site * Auto responder * BB Code support. Links recognition. Smiles and few other hidden features :) * First user visit tracking * Option for customers mute sounds * Option for operators mute messages sounds and new pending chat's sound. * Option to monitor online operators. * Option to have different pro active messages for different domains. This can be archieved using different identifiers. * Dekstop client supports HTTPS * Protection against spammers using advanced captcha technique without requiring users to enter any captcha code. * Option for operator set online or offline mode. * Desktop client for * Windows * Linux * Mac * Flexible permission system: * Roles * Groups * Users Forum: http://forum.livehelperchat.com/
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